Privacy Policy
Last updated: 2026-02-09
This Privacy Policy explains how HarborDrive Car Rental ("HarborDrive", "we", "us") collects, uses, and protects personal data when you visit our website, request a quote, or contact our team. We operate in Ireland and follow the General Data Protection Regulation (GDPR) and applicable Irish data protection law.
1) Data controller and contact details
HarborDrive Car Rental is the controller for personal data processed in connection with this website and our rental enquiries. You can contact us at:
- 18 Sir John Rogerson’s Quay, Dublin 2, D02 R296, Ireland
- +353 1 555 1234
- [email protected]
2) What personal data we collect
We collect data that you provide directly and limited data that is collected automatically when you browse the website.
Data you provide
- Name, email, phone number
- Preferred rental dates and vehicle category
- Message content and special requests
Data collected automatically
- Basic device and browser information
- Pages viewed and approximate interaction patterns
- Cookie preference selection (accept or reject)
3) Purposes and legal bases
We process personal data for the following purposes and legal bases under GDPR:
- Responding to enquiries and quotes: processed to take steps at your request prior to entering a contract (Article 6(1)(b)).
- Customer service communications: processed for our legitimate interests in providing support and improving service quality (Article 6(1)(f)).
- Essential website operation: processed for legitimate interests in maintaining a secure and functional site (Article 6(1)(f)).
- Optional analytics cookies: processed only if you consent (Article 6(1)(a)). If you reject optional cookies, we do not use them.
4) Cookies and similar technologies
We use essential cookies to remember basic settings and keep the site working as expected. We also offer optional analytics cookies to understand how the site performs. You can choose Accept or Reject using the cookie card on the website.
Your choice
If you previously selected a preference, the website stores your choice locally in your browser (or a cookie if local storage is unavailable). You can change your preference by clearing the stored value in your browser settings.
5) Sharing and processors
We do not sell your personal data. We may share limited data with service providers that process data on our behalf (processors), such as hosting and email infrastructure providers, strictly to operate the site and respond to your messages. Where required, we put appropriate contractual safeguards in place.
6) Data retention
We keep enquiry data only as long as necessary to respond, manage follow-ups, and meet legal or accounting obligations where applicable. Typical retention periods depend on whether an enquiry becomes a booking. When data is no longer needed, we delete or anonymise it.
7) Your rights (GDPR)
Depending on your circumstances, you may have the right to access, correct, delete, or restrict processing of your personal data, and the right to data portability and to object to certain processing. You also have the right to withdraw consent for optional cookies at any time.
To exercise your rights, contact us at [email protected]. You also have the right to lodge a complaint with the Irish Data Protection Commission.
8) Security
We apply reasonable technical and organisational measures to protect personal data, including access controls and secure handling procedures. No online service can guarantee absolute security, but we work to reduce risk and respond to issues promptly.
9) Changes to this policy
We may update this policy to reflect changes in law, services, or our practices. The last updated date at the top of this page shows the most recent revision.